Notifications

OpenZEV tells you what happened since you last looked. The bell in the top right corner of every page shows how many notifications you have not read yet. Select it to see the latest ones.

What you are told

Notifications are events, not warnings. The things that are wrong right now (a missing price, a gap in the data) stay on the Billing overview and the data quality page.

You are	You are told when
Participant	an invoice is sent to you, a document is delivered to you (an annual statement, a notice, your contract…), an invoice of yours is paid, new data arrived for one of your metering points
Manager	an import finished or failed (not the one you started yourself), invoices were generated for a period or the generation failed

A participant is only notified when they have an OpenZEV account linked to their participation. Opening an invoice sent or document delivered notification takes you to My documents. The notification is for current participants: a former participant finds what was delivered to them under My documents, not in the bell. New data is combined: if several imports arrive for the same metering point on one day, you see one line, with the days it covers.

Using the bell

• Select a notification to open what it is about. It is marked as read.
• Mark all as read clears the count.
• If you belong to more than one community, each line shows which one it is about.
• The count updates about once a minute while the page is open.

Notifications stop showing when you lose access: when your participation ends, your manager access is withdrawn, or the community is disabled. They do not contain amounts or names.

How long they are kept

Read notifications are deleted 30 days after you read them, unread ones after 180 days. An administrator can change this, see Platform Administration.